FAQ
Answers that help shoppers move faster.
These are the questions we hear most around delivery, returns, and choosing the right bottle.
Shipping
How long does delivery take?
Most Lagos deliveries arrive within 30 minutes to 5 hours, depending on your location and the delivery window selected.
Do you deliver outside Lagos?
At the moment, Owens Winery focuses on deliveries within Lagos, Nigeria.
Returns
What is your return policy?
Returns are accepted within 2 days of purchase when the bottle is unopened and still in its original condition.
How do I start a return?
Email support@owenwinery.com and we will guide you through the next step.
Products
Do you produce your own wines?
No. We curate bottles from established brands and focus on presenting them clearly and delivering them reliably.
How do I know what to choose?
Use the category, search, and product detail pages to narrow by style, brand, and occasion. If you still want guidance, contact support for help choosing.
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